THE IMPACT OF WORK FROM HOME (WFH) DURING COVID-19 PANDEMIC PERIOD ON JOB EXPECTATIONS: THE CASE OF THE STATE CIVIL APPARATUS
THE IMPACT OF WORK FROM HOME (WFH)
DURING COVID-19 PANDEMIC PERIOD ON JOB
EXPECTATIONS: THE CASE OF THE STATE CIVIL
APPARATUS
Suyono Thamrin, Indonesia Defense University
Tuty Sariwulan, Jakarta State University
Mukmin Suryatni, Mataram University
Muhammad Ridlo, Gontor Darussalam University
Ibrahim Qamarius, Malikussaleh University
M. Calvin Capnary, Bina Nusantara University
ABSTRACT
This paper aims to explain the impact of Work From Home (WFH) policies on Mental
Emotional Conditions (MEC), Psychological Well-Being (PWB), Job Performance (JPr), Job
Satisfaction (JSa), and Job Expectations (JEx) of government employees (call: state civil
apparatus). The research subjects are employees who work in the central government with a
sample of 180 people, randomly assigned the status of administrative staff, lecturers,
researchers, and teachers. Data was collected by distributing questionnaires, and analyzed
using the SEM technique of the Lisrel 87.0 program. The results showed that WFH had a
significant impact on MEC, PWB, JPr, and JSa. On the other hand, these four variables have an
effect on employee job expectations, with the highest values being owned by the MEC and PWB
variables. The results of this study are important to note in order to minimize the negative
impact of WFH on these four variables, as well as their effect on job expectations. The
implementation of WFH needs to be supported by a work environment, the availability of data
and information, as well as digital technology and a strong internet network. It is also necessary
to pay attention to the emergence of negative effects on the indicators of the four variables,
namely: behavioral problems and serious emotional symptoms (MEC), inhibiting personal
growth and life goals (PWB), fostering cooperation and integrity (JPr), and leadership attitudes
in the application of compensation and award (JSa). Emphasis on these indicators will affect the
maintenance of employee job expectations, especially in terms of increasing income and
careers.
Keywords: WFH, Mental Emotional, Psychological Well-Being, Performance, Satisfaction, Expectation
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